Home  2008
  

“SEND OUT CARDS” COMES TO WARREN’S…
Frequent Diner System Improvements
Warren’s has added a new addition to the Frequent Diner System. For many years we have
been sending our Frequent Diners a small register tape stating that they will
receive $10.00 OFF their next purchase. As some of you know the slips are small, easily
lost and sometimes hard to read, so we have introduced a new “Post Card”
utilizing the “Send Out Card” service. Now you will receive a brightly colored
postcard with a picture of the Warren’s sign. Be sure to keep this card-Do Not
Discard it! This is your new $10.00 Complimentary Certificate. Bring it with you the next
time you visit Warren’s!
(Please be assured that you can still receive the register slip the day of your visit, just remember to wait for your
bill to be closed out and the server will present it to you if you have reached your $100.00 in purchases)
Frequent Diners enjoy many perks whether they live near or far. Of the 2500
customers in our program, about 2200 live in the tri-state area and some live as far away as
PA, NC, FL, MO,TX, GA , AZ and Canada! So if you have friends or
family near or far and are puzzled by what to give them for Mother or Father’s Day, why
not a
Warren’s Frequent Diner Card!
WARREN’S LOBSTER HOUSE HAS
A LOYAL
FOLLOWING!!
Warren’s was featured in the
February 8th edition of the
Portsmouth Herald and reprinted with their permission. Story by Diana Paquet.
Kittery, Maine - Warren’s Lobster House is well known for its abundance of lobsters and famous salad bar. The
landmark restaurant is run by Scott & Claudia Cunningham.
The Cunningham’s are the third owners of Warren’s Lobster House, buying it in 1984 with a partner, but buying
him out two years ago. Now the restaurant is run with their son, Brad Cunningham, Vice President and General
Manager and daughter, Colleen MacDonald, Senior Hospitality Services Director.
The restaurant brings in 250,000 customers a year, who eat up to 50,000 pounds of lobster and a countless amount of food from the 60-item salad bar.
“That’s the thing people remember about the restaurant,” said Scott Cunningham. “They may not remember where it is, or much else about it, but the phone will ring; “Are you the guys that have the big salad bar?”
Warren’s Lobster House has 2,500 active members in its Frequent Diner Club, spanning throughout New England, to Florida, and across the Atlantic to England and France.
The members of the Frequent Diner Club receive several benefits, including the ability to make reservations, $10
off every $100 spent, a free meal on their birthday and the quarterly newsletter that Claudia Cunningham writes
and edits.
“They want to be in the know, and if they don’t get their newsletter, you hear about it,” said Claudia.
Claudia also contributes to the hospitality for Warren’s Lobster House.
“I love the calls we get from the bride and groom who just announced they’re getting married, and the parents have
never been here,” she said. “They have no idea where the wedding will take place, so you try to give them ideas to
search and pictures to look at on the Internet.”
Many of these couples will use the sunroom for rehearsal dinners. That room is also popular for bus and tour
groups.
Every March, Warren’s holds an Open House, selling all menu items at a two-for-one price and giving out prizes.
“There are people who, as soon as the newsletter hits, are calling to make their reservations and you’ll see the same
faces, if they came on Tuesday 20 years ago, they come on a Tuesday now,” said Claudia. “They wait for it, they look forward to it.”
Warren’s Lobster House has attracted several movie stars over the decades. There is the mysterious movie star
legend, who the Cunningham’s will only identify by initials “M.R.,” who has been in the restaurant for the past two years, requesting the popular booth 12. It is located at the far end of the restaurant by two windows with a great view.
The restaurant opened as a walk-up clam shack in 1940 by a man named Warren Wurm, the Cunningham’s said.
The original building is the only section with two stories. The rest of the restaurant was added on within the first.
15 years of opening the business, all of it built in the water.
“It seems that Mr. Wurm’s brother was the head of the Naval prison in the second World War. The prisoners came
over, they would build a dike, pump it out—it was pick and shovel filled—and that’s how this parking lot became
a parking lot,” Claudia said. “The entire building literally sits on a piling base—there is no part of it that is actually on land, other than the front edge.
“The building literally moves with the tides,” said Cunningham.
After Warren’s built and the dock was installed, Wurm’s father would fly and dock his seaplane there. “He used to drive the bridge people crazy because he used to fly underneath it,” Claudia said. “He was crazy. He would drive the seaplane under it, fly around and then come here and land, and tie up at the dock.”
Now Warren’s has become a Cunningham family affair.
“Warren’s has really become an institution,” Claudia said. “We would like to see the restaurant continue on as a family kind of thing.”
“In one form or another, Warren’s will continue on.”
THE SUCCESS OF WARREN’S LOBSTER HOUSE OVER THE LAST 68 YEARS
WOULD NOT HAVE BEEN POSSIBLE WITHOUT OUR TERRIFC EMPLOYEES!!
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Former Employees

There are many former long-term
employees that continue to keep “in
touch” with the Warren’s family. We
just received a card from Gladys
Butterworth saying she worked at
Warren’s in the summer of 1949 as
the first “bus girl!” Prior to her all
bus staff had been BOYS. Congratulations Gladys!
Another long-time employee was
Helen Garnett who worked with us
for 50 years. She was as a server,
dining room manager and many
other roles when needed.
(for those of you that knew Helen, she did pass
away March 1st of this year. She was 90 years
old.)
Flo Yeager is retired and living locally
so she visits Warren’s on occasion.
Flo was the dining room manager
for many years.
And last, but not least is Dave
Mickee, former owner. Dave spent
22 years with Warren’s. He is now
enjoying retirement and helping his
extended family with chores and
needed doctor’s appointments.
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Employee Interview

Maggie Testaverde
Introducing Margaret Mary Davis Testaverde, better
known as “Maggie”.
This charming server was born
in Wicklow, Ireland, which is just outside Dublin.
She and her sister were very adventurous souls
striking out for America when they were nearing 19
years of age. And as Maggie says, “we planned to
stay for six months and that was approximately 20
years ago”.
Maggie has worked in the hospitality industry for
many years and has spent time working in
Massachusetts, Connecticut and New Hampshire.
She brings a wealth of knowledge to the wait staff
role, but has also extensive experience with food
preparation. She is definitely “cross trained”.
Going home to Ireland twice a year is a very special
treat for Maggie, as she takes her son, Aiden, to
visit his grandparents and all his aunts, uncles and
cousins. The gathering of family, much food and
celebration takes all their time as they “catch up” on
all the
family happenings. This past year, Maggie journeyed
to Ireland for Christmas and brought back
many fond memories of childhood holidays when
the entire
family attended midnight mass and came home to
share their good fortune. Not only does Maggie go
to Ireland twice a year but her mother comes to NH
every September and her brothers and sisters visit
quite often, as well.
When Maggie is not working at Warren’s, she
spends time with hubby, David and Adien, her 5
year old son. David is a Marine Patrol Officer for
the State of Maine.
“Our family enjoys spending
time together looking for a little cottage in the forest
to call their next home”.
Maggie has settled into her life in NH, but does miss
certain Irish treats. When returning from her visits,
she loves to bring back the special Irish tea and
chocolates. Irish bacon cannot be transported into
this country, but if it could, Maggie would be very
pleased to bring it home.
When you are visiting Warren’s, please take time to
say, “Hello” to Maggie and see if she will share
some special Irish tales with you.
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Mother's Day
May 11, 2008
Mother “is” special, so plan a day
away to
honor her and give her a break from
cooking &
doing the dishes!
This is the busiest day of the year in the restaurant
industry, so be sure to call soon and
make your reservation!
(We can only take so many
reservations per 1/2 hour, so if your desired time is not available, we will offer you the next available time slot.)
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Father's Day
Sunday, June 15, 2008
Let’s show “Dad” a good
time and tell him how much
we appreciate all he does
for us! Get the entire family
together and head to Warren’s.
We can accommodate 4-40, just call
ahead for reservations!
207-439-1630
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www.sendoutcards.com/cmacdonald
Learn more about this online Greeting/Promotional
Advertising Card Service that send REAL cards to
your friends/family/clients/customers. We print,
stuff, seal, stamp & send them for you!
Information Night
Friday, April 18, 2008
6:00-8:00PM
Warren’s Lobster Trap Lounge |
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Our Culinary Team works diligently to
bring you new & exciting entrees and
to re-establish “old time” favorites.
We now have a new recipe for our
“stuffed clams”, they are bigger & better!
Our BBQ sauce has been revised
so come try our tender ribs and
another new item is our potato
crusted salmon.
Favorite entrees that will be returning
are…
Some other Great Deals include:
Another “new” item to look for is our version
of surf & turf…
“Finger Lickin’ “ surf & turf is 3 boiled
lobster claws with a 1/2 rack of BBQ ribs.
We also proudly serve Jones Soda.
Our seasonal flavors are: Root beer,
Grape and Strawberry Lime.
Needless to say, Warren’s Lobster
House
offers a wide array of menu items and we
always continue to listen to your
suggestions!
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With Spring & Summer right around the corner, there will be
birthdays, anniversaries, graduations, weddings, reunions and
friends visiting. The perfect “low stress” way to enjoy these
events is to allow Warren’s to do the food preparation and
clean up.
Just call or visit our website to view the newly revised Catering Menus.
www.lobsterhouse.com
When you review the menus, remember this is just a sample of
what can be prepared. If you have other items that you may
want included, just ask! From drop-off items to full service
buffets, we can do it all!
We will work with you to mutually bring all the great ideas
together.
Do you want the event catered at your home or another
location? We have many suggestions of great places we haveutilized while catering for other customers.
Whatever your plans are, be sure to include Warren’s Catering
Service to assure that your event goes way beyond, meeting your every expectation!
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